Wednesday, March 25, 2009

Facebook PR faux-pas Part II

Facebook has once again folded to pressure from the masses, and is tweaking their recent (and unpopular) design update. The full apology was posted here.

My position is that updates are ALWAYS going to be unpopular, because most people hate change. And people will ALWAYS complain. But Facebook is now giving those whining voices far too much credibility...

I'm conflicted about these new proposed changes though, because I actually support them. I desperately want to de-myspace my feed, by weeding out all of the application junk (My Redneck Name, My 5 favorite movies, Where should I live quiz, etc). And I expect that I'll like the auto-update feature.

All Facebook needed to do was phrase this update differently, to disguise the changes as improvements that were in the natural development pipeline...not in response to the 300k Facebook uses who signed the "I hate the new FB Design" application. Ultimately, massive public collaboration is anathema to innovation.

I liked it when Facebook was innovative enough to know what was good for me before I did.

1 comment:

  1. You don't want to know what porn star your friends are most like?